Entrepreneurship and Innovation Glossary 1st Edition

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Business Model

Customer Segments

Customer Segments

The first block of the business model canvas. It refers to the process of customer segmentation which involves categorizing a customer base into clusters of individuals who share similar characteristics, such as age, gender, interests, and purchasing behaviors. Additionally, it's essential to assess and comprehend the size of your market and the number of individuals within each customer segment. Creating customer personas for each segment is an effective strategy to begin comprehending your customers.

Business Model

Key Activities

Key Activities

The seventh block of the business model canvas. It refers to the primary tasks or operations that a company must perform to deliver its value proposition, cater to its customer segments, and sustain its business model. These activities can vary widely depending on the nature of the business but typically encompass areas such as production, marketing, sales, customer service, research and development, and distribution.

Business Model

Key Partners

Key Partners

The eighth block of the business model canvas. It refers to the essential relationships needed by the business to carry out its main activities to ultimately deliver its value proposition to its customer segment such as suppliers, manufacturers, and crucial partners. Key partnerships are essential for businesses to leverage external resources, expertise, and capabilities to enhance their competitive advantage and achieve their strategic objectives.

Business Model

Key Resources

Key Resources

The sixth block of the business model canvas. It refers to the essential inputs used to create value, serve the targeted customer segments, and deliver products or services effectively. They can be tangible or intangible assets. Identifying and categorizing these resources, including physical, financial, intellectual property, and unique skills, is crucial for leveraging core strengths and capabilities.

Business Model